Presenters are:
•  Lorrie Maggio, Manager, Marketing Services, Progress Energy Carolinas
Lorrie is responsible for residential products and services, including Balanced Bill (a fixed bill product).She has held several product development and program management positions roles since joining Progress Energy in 1993.She worked for NYSEG in Binghamton, NY for 18 years in various positions, primarily supporting the residential market. Lorrie earned a Bachelor's degree from NC Wesleyan College and a Masters in Business Administration degree from John E. Weems Graduate School (at Meredith College) in Raleigh, NC.
• Ted Nolte, Managing Consultant, PA Consulting
Ted has over 20 years of consulting experience in the energy industry with primary focus in the areas of performance improvement, customer service and meter to cash operations. He is a recognized industry expert in the area of risk management and helps clients balance customer satisfaction with the need to collect. Ted is also a member of PA’s U.S. energy utility benchmarking program, Polaris, which tracks utility performance across the entire meter to cash function.
• Peter Buttrick, Vice President, Business Development, Home Service
Before joining Home Service, Peter owned Buttrick Consulting for 14 years, specializing in business development for the energy, financial services and affinity marketing sectors. His clients have included Edison Electric Institute, Allegheny Power, Home-Link Services, Pacific Gas & Electric, BPA, and Pacificorp. Peter was a Vice President with GMAC, and a Regional Manager with First Union Bank. He earned a Bachelor’s degree in History and Economics from Boston College.
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